Online consultations available Australia-wide  ·  No referral needed  ·  Book now →
Hamish the Physio
18 Years Clinical Experience
B Phty
B Ex Sc
📍 Online Consultations
🏠 Home Consultations (Gold Coast)

Online physio for foot and heel pain, wherever you are.

Good physio shouldn't depend on where you live. Whether you're in the middle of nowhere or just can't face another waiting room, I've got you. No miracle promises, no recycled generic advice. Just 18 years of experience and a plan that actually makes sense for your situation.

Book a consultation See what's on offer
Hamish Vickerman, Physiotherapist

Hamish Vickerman

B PHTY, B EXSc  ·  18 yrs experience
18
Years helping people like you with their injuries
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Patients seen over 18 years
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Available across Australia
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No referral needed. Just book.
The evidence

Does online physio actually work?

Fair question. I'd be skeptical too. Here's what the research says (spoiler: it works).

Multiple high-quality reviews now back telehealth physio. A 2024 systematic review in the Journal of Physiotherapy found satisfaction virtually identical to in-person care across 12 RCTs, and adherence to exercise programs was actually higher in the telehealth group. A 2023 review in the International Journal of Environmental Research and Public Health found comparable outcomes for musculoskeletal conditions, and a 2025 network meta-analysis in the Journal of Orthopaedic and Sports Physical Therapy ranked video-based physio among the most effective delivery modes for chronic musculoskeletal pain. At this point the evidence is pretty hard to argue with.

Who it suits

Is online physio right for you?

It's great for a lot of people. But not everyone. Here's an honest breakdown so you're not wasting your money or my time.

✓ You'll get a lot out of this if you...

  • Live regionally, rurally, or anywhere the nearest specialist physio is a 2-hour drive away
  • Have a life and can't keep disappearing for 90-minute clinic trips
  • Have already seen a local physio and left with more questions than answers
  • Are travelling or interstate and need ongoing care
  • Have a foot or heel problem that's been hanging around way too long and you're looking for a second opinion (or maybe a third!)

✗ Probably not the right fit if you...

  • Think hands-on treatment is essential for a good outcome
  • Have an acute injury that might be a fracture or ligament rupture. Go get that scanned first.
  • Are fresh out of surgery and need wound checks. That's not a video call job.
  • Are hoping for a quick fix
Hamish Vickerman, Physiotherapist
About Hamish

18 years of patients, research and real results. I have a pretty good radar for what actually works.

I'm Hamish. I'm a physio with a Bachelor of Physiotherapy and Bachelor of Exercise Science, and I've been doing this for 18 years. I work with everyone from people who just want to walk to the letterbox without wincing, through to professional athletes who get paid a lot of money to be in good shape.

I've always been sporty, which helps. High-level rugby, tennis, a few marathons, a triathlon or two. I've had my share of injuries so I actually understand what it's like to be on the other side of the table. I've also worked as physio for 1st grade rugby, AFL and soccer teams, which is as chaotic as it sounds.

Outside the clinic I'm a dad to two young girls, and I fit in golf, running and tennis whenever life allows. I know what it means to want to stay active and what it feels like when your body gets in the way of that.

I started Fasciitis Fighter because I kept watching patients get handed the same useless advice over and over. The products are now used by 45,000+ people and trusted by NBA, NFL, NRL and AFL organisations. Which is wild, honestly. But the best thing I can do for you is still just sit down, listen properly, and build a treatment plan that actually fits your situation.

These online consults exist because good physio shouldn't be a postcode lottery. If you want a straight answer and a proper plan, book in. I'll be straight with you even if it's not what you were hoping to hear.

And while foot pain is a serious matter, I try to bring a bit of lightness to the conversation. I take your condition seriously without making the whole thing feel heavy and clinical. Expect straight talk, the occasional laugh, and someone who genuinely enjoys the work.

B PHTY B EXSc 18 yrs experience Founder, Fasciitis Fighter
Conflict of interest disclosure: Full transparency: I'm the founder of Fasciitis Fighter, a company that makes foot rehab products. In some cases, one of those products may be something that can assist you. I'll always tell you about that connection upfront, and if something else is a better fit, that's what I'll tell you.
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Patients seen
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yrs
Experience
What to expect

Honest. Not miraculous.

Foot and heel pain takes time and the right approach. Here is what you will actually get from a consult.

No miracle cure
Foot pain takes time and the right approach. I'll be upfront about what is realistic for your situation.
Better informed
The goal is to leave you confident, clear on your condition, and on the right path forward.
Honest advice
Sometimes the answer is simple. Sometimes it takes work. Either way, you will get what I genuinely think.
Up to date, not old school

The research around foot and heel pain has moved considerably. What was standard advice ten years ago is often no longer supported by the evidence. I keep up with that, and apply it directly to what I recommend. If something works, I'll tell you. If it doesn't, I'll tell you that too.

Consultations

Pick your consult

Straightforward video call sessions. No bundles, no subscriptions, no upselling you things you don't need. Pick what fits and book it.

Assessment

Initial Consultation

30-45 minutes  ·  Video call

$200 AUD
  • Full assessment of your foot, heel or lower limb
  • A clearer picture of what's likely going on
  • Evidence-based treatment plan tailored to you
  • Written summary within 24 hours
  • Exercises, load management and footwear advice
  • Guidance on when to seek further care
Book initial consult
Rehab Program

Fasciitis Fighter Rehab Consult

30-45 minutes  ·  Video call

$200 AUD
  • For existing Fasciitis Fighter product owners
  • Personalised program built around your condition
  • Correct technique, load and progression guidance
  • Written program delivered within 24 hours
  • Realistic goal-setting and timelines
  • For people who bought the product, not just stared at it
Book rehab consult
Home Visit

Home Visit Consultation

45 minutes  ·  Gold Coast only

$200 AUD
  • In-person assessment in your own home
  • Available to Gold Coast residents only
  • Full assessment of your foot, heel or lower limb
  • Evidence-based treatment plan tailored to you
  • Written summary within 24 hours
  • T&Cs apply — contact us before booking
Book home visit
Ongoing care

Follow-up Consultation

30 minutes  ·  Video call

$150 AUD
  • Available after any initial or rehab consult
  • Progress check and program adjustment
  • Honest update on how things are tracking
  • Guidance on returning to full activity
  • Only worth booking if you actually need it. I'll tell you either way.
Book follow-up

Payment, Cancellations & Refunds

  • •Payment is due at the time of booking. All consults are prepaid via our secure online booking platform.
  • •24-hour cancellation policy. Cancellations must be made at least 24 hours before your appointment to receive a full refund.
  • •Refund requests must be submitted via email before the appointment time. No-shows are not eligible for a refund.
Online physiotherapy consultation
Process

How it works. It's pretty simple.

1

Book and pay online

Pick your consult, choose a time and pay online. No phone calls, no waiting for someone to call you back, no back and forth.

2

Complete a short intake form

You'll get a short form after booking. Fill it in so we're not spending the first 15 minutes of the call going over your life history. I'll come prepared.

3

We meet via video call

We jump on a video call. I assess, ask a bunch of questions and give you my honest take. No waffle, no "it could be a few things." You'll leave knowing what's going on.

4

Written plan within 24 hours

Everything we covered, written up clearly and sent to you. No trying to remember what I said while you were furiously nodding along. It's all there in black and white.

What you need

📱 Any device with a camera, phone, tablet or laptop
📶 A decent internet connection
🧦 Bare feet and enough room to take a few steps. Clear the laundry off the floor.
📋 Any imaging or reports you have had, X-rays, scans, etc.
My approach

What you will and will not hear from me

After 18 years I've got a pretty firm view on what good physio looks like. And it doesn't involve telling people what they want to hear just to keep them happy.

  • ✓
    What the evidence actually says, even if it's less exciting than you hoped
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    If online physio isn't the right fit, I'll tell you that too
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    Realistic timeframes. Plantar fasciitis takes months, not weeks. Sorry.
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    When you need imaging, a specialist or a second opinion
FAQ

Questions people actually ask

Do I need a referral?

Nope. Book directly, no GP referral needed. These are private consultations so Medicare rebates don't apply, but many private health funds do cover telehealth physio.

How does the video call work?

You'll get a link after booking. Click it, and there I am. Works on any phone, tablet or laptop. No app downloads, no tech headaches.

Do I need to have a Fasciitis Fighter product?

Only for the Rehab Program consult. The Initial Consultation is open to anyone with foot, heel or lower limb pain. Fasciitis Fighter product or not.

What is the cancellation policy?

Please cancel or reschedule at least 24 hours ahead. Late cancellations and no-shows may be charged in full. Life happens, just give me a heads up.

Is online physio as effective as in-person?

For most musculoskeletal conditions, yes. Research consistently shows online physio produces similar outcomes to in-person for assessment, exercise prescription and education. The one thing I can't do remotely is hands-on treatment, and I'll be honest about when that matters.

What about the hands-on treatment?

Hands-on treatment is one tool, and for foot and heel conditions it's rarely the main event. The evidence for plantar fasciitis and Achilles tendinopathy points strongly to loading-based rehab and education. Most people get better without anyone touching them.

What happens after the consult?

Within 24 hours you'll get a written summary covering your assessment, diagnosis, treatment plan and exercises. Yours to keep, refer back to, or show your other physio who told you to just rest it.

Can I claim on private health insurance?

Depends on your fund and level of cover. Many do cover telehealth physio. Worth a quick call to your insurer before booking. I'll give you a receipt either way.

Also want the gear?

Fasciitis Fighter makes rehab products designed specifically for foot and heel pain. Used by 45,000+ people and trusted by pro sporting organisations. Built because the right tool actually matters.

Shop Fasciitis Fighter →
Instagram

@hamishthephysio

Evidence-based content, injury tips and the occasional behind-the-scenes.

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Ready to actually get this sorted?

Book online, get a proper assessment, and walk away knowing exactly what's going on and what to do about it. No more guessing.

Book your consultation

Or call (07) 5609 7675